Return & Refund Policy

• Cancellations/Refund

As the purpose of the site is B2B to sell products for resale to consumers we do not accept returns unless the product received is damaged/faulty, if you do receive faulty/damaged items you need to report this within 3 days of receiving your order and provide pictures as proof. If confirmed we will arrange the return of these goods for exchange or refund.

We may accept a request to exchange for another size if made within 3 days of receipt of your order and if all shipping costs are covered by the buyer for the exchange, this however is entirely at management discretion.

• Transit Damage
  All goods are examined in detail by ourselves prior to dispatch to ensure that they leave our warehouse in perfect condition. However, transit damage unfortunately can occur. If your purchase is showing obvious signs of transit damage upon delivery, please refuse to accept delivery and notify us immediately. If damage is only evident upon opening of packaging, then you must inform us within 48 hours of receipt. In either case, we will then arrange re-delivery of replacement goods as soon as possible.
   
• Shortages And Faulty or Damaged Stock
  Goods should be inspected by the customer upon delivery. The company will not be liable for the shortages, faulty or damaged goods unless notified within 3 days of the receipt of the goods and no further claims will be entertained after this period.